How can we help?

For app, account, privacy, or data-deletion help, contact the ClariMeno support team.

Where is my health history stored?

Your check-ins, notes, cycle history, and medication log are stored in an encrypted database on your device. They are not synced to your ClariMeno account.

How do I delete my data?

Open Profile and choose “Delete my data” to remove the local health record. Choose “Delete account” separately to remove your sign-in identity.

Why did I not receive a notification?

Open Profile → Notification settings and confirm the reminder is enabled. Also check that notifications are allowed for ClariMeno in your device settings. Remote push notifications require an internet connection.

Is ClariMeno medical advice?

No. ClariMeno is for tracking and organizing your own information. It does not diagnose, prescribe, recommend a dose, or replace a healthcare professional. For urgent concerns, contact local emergency services.

When contacting support

Please include your device model, iOS or Android version, ClariMeno app version, and a description of the issue. Do not email symptoms, medication details, reports, passwords, verification codes, or other sensitive health information.